Creative Operations Manager, Visual Producer
& Project Manager
Summary
Creative Operations Manager: Supervising Creative Services team of Designers and Project Coordinators in digital project lifecycle.
Producer: 6+ years experience producing photo and video shoots for leading brands.
Special Projects: Developed new visual products. Scaled photo programs for sister sites. Improved CMS and process tools.
Photo Edit & Design: Defined visual style guide and creative direction for SmarterTravel, Airfarewatchdog, and Family Vacation Critic.
Professional Experience
Tripadvisor
2019 - 2020 Operations Lead, Photo at SmarterTravel Media
Project Manager for online features, email newsletters, branded advertorial content, and social media campaigns.
Created the visual style guide and direction for photography for brands SmarterTravel, Airfarewatchdog, and Family Vacation Critic and trained writers and editors on visual best practices.
Coordinated with the editorial team members to identify photography needs.
Defined visual branding for SmarterTravel.com & worked with editorial team to maintain cohesive brand identity consistent across website and social platforms.
Responsible for visual direction across all SmarterTravel social media platforms
2015 - 2019 Operations Lead, Photo at Oyster
Launched photo programs at CruiseCritic and FlipKey (Vacation Rentals) that scaled to photograph 130 cruises and 12,000 properties by 2017.
Developed new types of imagery like Panoramas and Virtual Tours published on Tripadvisor and Oyster sites.
Designed and developed new CMS that included image ingest software to speed up delivery of assets and improve productivity.
Devised and executed social media strategy, increasing traffic across Instagram, Pinterest, and Facebook, growing Instagram followers 10K by year-end 2016.
Panorama from cruise shoot aboard Norwegian Gem for CruiseCritic.
Aerial photo taken with DJI Phantom 4 Pro at The Ocean Club hotel shoot for Oyster.
2014 - 2015 Project Coordinator, Photo at Oyster
Produced photo and video shoots at hotels and travel destinations.
Hired, trained and managed over 50 photographers and videographers globally, acting as the main point of contact for freelancers and serving as the gatekeeper for creative operations.
Photographed destination guides and hotels in Cuba for Oyster.com